Privacy Policy
Thank you for choosing website www.macro.care and Healsy APP, provided by Macrocare LLC (referred to as "MacroCare," "we," "us," or "our"). Your privacy is essential to us, and we are committed to protecting the security of your personal information and medical reports. This Privacy Policy and Medical Report Policy explains our practices regarding the collection, use, and protection of your data when you use the Healsy app. Please read this policy carefully to understand how we handle your data. By using Healsy, you consent to the practices described in this Privacy Policy and Medical Report Policy.
1. Information We Collect
1.1. Information Automatically Collected: When you use Healsy, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. We also gather data about the specific web pages or services you interact with and how you navigate our app.
1.2. Information You Provide: We collect information you provide directly when you register on Healsy's app, book appointments, or subscribe to our newsletter. This may include your name, email address, mailing address, phone number, and date of birth ("Personal Information").
1.3. Payment Information: If you book appointments or make payments, we may request your payment details. Rest assured, sensitive information like credit card details is not stored on our servers after a transaction.
2. How We Use Your Data
2.1. Improve Our Services: We use the information we collect to enhance Healsy's services, including fraud detection, analytics, and optimizing user experiences.
2.2. Communication: We use your Personal Information to fulfill appointment bookings, communicate with you, and provide you with relevant information or advertisements based on your preferences.
3. Protecting Your Information
3.1. Data Security: We implement rigorous security measures to safeguard your data, including encryption, regular security scans, and monitoring for vulnerabilities.
3.2. Secure Server: Your sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment Gateway Providers' database, accessible only to authorized personnel.
3.3. Data Storage: We store data with external providers adhering to industry-recognized certifications and audits. Access to data is controlled and limited to specific roles.
4. Data Retention
4.1. Retention Period: We retain personal data for the duration necessary to provide our services. Data is routinely deleted when it is no longer required for service fulfillment.
4.2. Account Deletion: You can request data deletion through your account settings at any time.
5. Cookie Usage Policy
5.1. Cookies: We use cookies to enhance your experience, gather analytics, and offer personalized services based on your interactions with our app. You can manage your cookie preferences through your browser settings.
6. Non-Disclosure of Information to Third Parties
6.1. Trusted Third Parties: We do not sell, trade, or share your personally identifiable information with outside parties. Trusted third parties may assist us in our operations, but they are obligated to maintain confidentiality.
7. Third-Party Links
7.1. Linked Sites: We may feature third-party products or services on Healsy. These sites have separate privacy policies, and we are not responsible for their content or activities.
8. Your Rights
8.1. User Rights: You have the right to access, correct, or delete your personal data. You can update your information through your account settings. You also have the right to withdraw consent and object to data processing.
9. Medical Report Confidentiality
9.1. Data Protection: At Healsy, we understand the importance of your medical reports' confidentiality. We strictly adhere to data protection laws to ensure the privacy and security of your medical information.
9.2. Limited Access: Only authorized healthcare professionals involved in your care have access to your medical reports. We maintain strict controls to prevent unauthorized access.
10. Data Retention for Medical Reports
10.1. Retention Period: We retain your medical reports for the duration necessary to provide our healthcare services. Reports are securely stored, and we delete them when they are no longer required for your treatment or as legally mandated.
10.2. Deletion on Request: You may request the deletion of your medical reports at any time through your account settings.
11. Data Usage for Medical Reports
11.1. Medical Treatment: Your medical reports are used solely for your medical treatment, diagnosis, or consultation purposes. We do not use this data for any other purposes without your explicit consent.
12. Third-Party Access to Medical Reports
12.1. Limited Sharing: We do not share your medical reports with third parties unless required by law or with your explicit consent for referral or consultation purposes.
12.2. Data Security: We employ robust security measures to protect your medical reports from unauthorized access, ensuring the highest level of confidentiality.
13. User Responsibility
13.1. Data Sharing: Users are responsible for controlling access to their medical reports. Sharing access should only be done with authorized healthcare providers or individuals.
13.2. Password Protection: Users must protect their account passwords to prevent unauthorized access to their medical reports.
14. Contact Us
If you have any questions or concerns regarding your privacy, security, or your data, please contact us at [info@macro.care].